- We keep you informed Once you have placed an order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item.
- When can I expect my order? Delivery will take 3-5 business days after the order has been confirmed. All delivery lead times are estimated.
- What time will my order be delivered? For orders sent to a residential address, deliveries are normally made between 9 am and 9 pm Monday to Saturday. For orders sent to an office address, deliveries are normally made between 9 am and 6 pm Monday to Friday.
- Can I have my order delivered to an address other than my home? For your convenience, you may prefer to have your order delivered to an alternative address such as your office address.
- Signature on delivery If you will not be home to accept delivery of your product, consider shipping your product where someone you trust will be able to sign for your package. For your convenience, you may prefer to have your order delivered to your office address. If you choose this option, please include the name of your business in the address. Please note, if you choose this option, goods may be left with reception or the Mail Room. Delivery to a PO Box is not permitted for security reasons.
- What happens if my delivery goes missing or is damaged? In case of any problems with your delivery, Speech Academy Asia Pte Ltd will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you. We will make every effort to contact you and keep you informed of the progress of our investigation and where appropriate, deliver a replacement. If you have already received your order and find that it is damaged, please call +65 6353 3439.
- Shopping in Singapore Speech Academy Asia Pte Ltd sells and ships items only within Singapore.
- Shopping outside Singapore Call us at +65 6353 3439 or email us at email@example.com to enquire details on shipping outside Singapore